Natural Bridges Therapy

Legal

Privacy Policy

Last updated: April 27, 2026

A note on clinical records: This policy covers our website only. Your health information and therapy records are protected separately under HIPAA — please see our Notice of Privacy Practices for details.

Overview

At Natural Bridges Therapy, we take your privacy seriously. This Privacy Policy explains what information we collect when you visit naturalbridgestherapy.com, how we use it, and what rights you have. We keep things simple: we collect only what we need, we don't sell your data, and we're transparent about every service we use.

Information We Collect

We collect information in two ways:

Information you give us. When you fill out a contact or consultation form, we receive your name, email address, phone number (if provided), and the content of your message.

Usage data. We use Cloudflare Analytics to understand how our website is used. This service is privacy-first: it does not use cookies, does not track individuals across websites, and does not store personally identifiable information. Data is limited to aggregate metrics like pages visited and general region (country/state level).

How We Use Your Information

We use the information you submit to:

  • Respond to your inquiry or consultation request
  • Help connect you with the right therapist
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services. We've chosen each one carefully with privacy in mind.

Web3Forms

We use Web3Forms to process contact and consultation form submissions. When you fill out a form on our site, your information is transmitted through Web3Forms' servers before being delivered to us. View their privacy policy at web3forms.com.

Cloudflare Analytics

We use Cloudflare's privacy-first analytics to understand how our site is used. No cookies, no cross-site tracking, no personal data stored. Learn more at cloudflare.com/privacypolicy.

Sessions Health

Our client portal is powered by Sessions Health (patientsecure.me). If you create a client account or complete intake forms, your information is handled by Sessions Health under their own privacy policy and our HIPAA Business Associate Agreement. Clinical records are governed by our Notice of Privacy Practices, not this policy.

Cookies

This website does not use tracking or advertising cookies. Cloudflare may set strictly functional cookies for security and performance. These do not identify you personally. You can block all cookies in your browser settings without affecting your ability to use this site.

Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and maintain records of our communications. You may request deletion of your information at any time by emailing us at hello@naturalbridgestherapy.com.

Your Rights — California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information we collect and how it is used
  • Request access to or deletion of your personal information
  • Opt out of the sale of personal information (we do not sell personal information)
  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, email us at hello@naturalbridgestherapy.com.

Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this site, please contact us and we will promptly remove it.

Links to Other Websites

Our website contains links to third-party sites, such as our client portal and office map links. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated "Last Updated" date at the top of this page. We encourage you to check back periodically.

Contact Us

Questions about this Privacy Policy? We're happy to help.

Natural Bridges Therapy

hello@naturalbridgestherapy.com

415-562-5757

520 Mission Street, Santa Cruz, CA 95060